Success Cases
Melitta Cashback Kampagne mit Chatbot in Österreich
Melitta setzt in Österreich auf einen LoyJoy-Chatbot für die Cashback-Aktion: Barcode scannen, Bankdaten eingeben und 100 € Cashback einfach sichern.
Business Goals
Melitta relies on digital solutions to optimise the customer journey.
With the help of a chatbot from LoyJoy, Melitta is launching a cashback campaign for its customers in Austria.
Customers who have purchased a Melitta machine from MediaMarkt can use the chatbot to scan the barcode on the packaging and enter their bank details to receive €100 cashback.
Results
The chatbot enables customers to participate in the cashback campaign quickly and easily.
Thanks to the simple data collection and automation of the process, enquiries can be processed efficiently.
This promotes high participation rates and a positive user experience.