LoyJoy

LoyJoy for Consumer Brands

Conversational AI and AI for 1:1 Dialogues with Consumers.

Leading consumer brands trust LoyJoy to build direct relationships with consumers. With intelligent product advice via chat, live chat, and process automation, you can reach your customers around the clock. LoyJoy is a no-code Conversational AI platform that enables you to automate and enhance your customer relationships.

Use Cases for Consumer Brands.

AI-based Product Advisor
Connect your product data with LoyJoy and offer your customers an intelligent product advisor. The chatbot advises your customers on the best products, answers questions, and guides them to purchase.
Leads and Newsletter Sign-ups
Generate more leads and subscribers for your newsletters with personalized content. GDPR-compliant.
Campaign Chatbots
Excite consumers for your new product launch and provide info in the chat.
Advent Calendar
Make the Christmas season a unique conversational experience.
Raffles & Promotions
Get more participants, better conversion, and happy consumers.
Support & Live Chat
Automate your consumer service with AI, process automation, and live chat.

Success Case

Providing Skin Care Advice Around the Globe

Eucerin is a skin care brand with over 100 years of history. LoyJoy supports the brand in more than 25 countries. LoyJoy provides skin care advice, gathers customer data and marketing permissions, and engages with consumers 1:1.

More success cases
Providing Skin Care Advice Around the Globe

Customers

1. FC Köln Fan Communication

The football club 1. FC Köln uses LoyJoy to digitise fan communication.

ALDI ALDIventskalender

For their 2023 christmas campaign ALDI once again created a Advent calendar based on the LoyJoy platform.

Bionorica Canephron®

Bionorica has developed a chatbot that offers a self-test about cystitis, promotes the product Canephron®, and includes a newsletter registration.

congstar Prepaid Top-Up Chat

The telecommunications brand advises its prepaid customers in the chat on top-up options.

Diamant AI Recipe Bot

With the GPT feature of the LoyJoy platform, Diamant Zucker has created a new recipe finder for its customers.

EDEKA PAYBACK Advent Calendar

To mark its new partnership with PAYBACK, EDEKA has launched an exclusive Christmas quiz for employees.

Eucerin

Conversational product recommender rolled out to over 25 countries.

ALDI

As an enthusiastic customer, ALDI Nord has already successfully implemented numerous projects with LoyJoy based on various use cases.

Melitta

Coffee lovers can chat with Melitta's AI-assisted service chat on the Dutch website and receive comprehensive information about the various coffee machines.

RTL+ AI Agents

The leading streaming service RTL+ set new standards as early as 2023. As one of LoyJoy's first customers, the company used generative and later agent-based AI to automate customer support and program discovery.

Kneipp

For Easter, Kneipp implemented a competition in the chatbot to strengthen the brand and increase customer loyalty.

Melitta

Customers register their coffee maker via chat to receive additional benefits.

View All Success Stories

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