- AI Shopping Assistant
- Customers describe their wish in chat – the AI agent asks follow-up questions, recommends up to three available products, issues coupons, and adds recommendations directly to the cart at the touch of a button. Boosts conversion and average order value.
- Customer Service Automation
- Order status, delivery times, return labels, payment questions – fully automated, around the clock. The AI agent resolves standard inquiries end-to-end and relieves the service team during seasonal peaks.
- Cross- & Upselling
- Matching accessories and higher-value alternatives based on shopping cart and browsing data – automatically suggested at the right moment. Increases average order value without manual effort.
- Shop Integrations
- Shopify app, Shopware plugin, REST API for Magento & WooCommerce. Import product data via Excel/CSV upload or API – the agent stays always up-to-date. Bring Your Own AI and RAG support for complex product ranges.
- FAQ Bot & Quick Start
- Shipping, customs, payment methods, returns – answers instantly. Template live in under 30 minutes, customizable in the no-code editor without developers. Barrier-free and WCAG-compliant.
- Security & Compliance
- GDPR-compliant with EU hosting, PCI-DSS-ready, and Explainable AI. 39 languages, multi-tenant capable for international shop structures, live analytics, and A/B testing without developers.
