Conversational Platform
Your AI Sales Consultant: The LoyJoy Agentic Product Finder
Transform static search filters into interactive sales conversations.
The Innovation
Consultation not just Search
Forget complex filter lists. The LoyJoy Product Finder is more than a search function – it’s an intelligent sales assistant (Agentic AI). Unlike conventional bots that only answer questions, our agent actively guides through the consultation process.
- Intelligent Needs Analysis:
- The agent proactively asks smart questions to understand customer wishes and narrow down the selection in a targeted manner.
- Dynamic Database Search:
- The AI continuously searches your product database and adapts suggestions live to the conversation to find the best product for the customer.
- Combined Knowledge:
- Seamlessly connect product search with your knowledge base. The agent can not only recommend products, but also answer detailed questions about them immediately.
Success Story
See Agentic AI in Action
Wine in Black achieved full automation in sales consultations with the LoyJoy Agentic Product Finder
Intelligent Wine Sommelier at Wine in Black
Wine in Black serves discerning customers. The goal is to offer an experience in online retail that matches the high-quality brick-and-mortar wine trade.
The intelligent sommelier is based on Agentic AI and autonomously selects products from the database according to brand guidelines. It adapts to customer preferences, asks intelligent follow-up questions, and suggests similar products when an exact match isn’t available. The agent also plays out individual coupons and is directly integrated with the shopping cart function.
- Autonomous Selection:
- The agent independently chooses products from the database based on brand specifications
- Full Automation:
- Intelligent follow-up questions and alternative suggestions without manual intervention
- Integrated Commerce:
- Direct shopping cart integration and personalized coupon distribution
Enterprise Ready
Flexibility & Control
LoyJoy offers the perfect balance between AI autonomy and enterprise control.
Hybrid Approach
Want to define certain paths? No problem. A classic decision tree recommender can be used alternatively or in combination with the AI agent.
GDPR Compliance
As a “Made in Germany” platform, we guarantee full GDPR compliance when processing customer data.
Process Automation
Leverage LoyJoy’s strength to directly trigger purchase completion, appointment scheduling, or information material shipping after product recommendation.
Key Benefits
Why Choose LoyJoy’s Agentic Product Finder
| Feature | Your Benefit |
|---|---|
| Agentic AI | The bot actively guides the customer to their goal instead of just reacting. |
| Database Connection | Automatic reading of your products without manual training. |
| No-Code Builder | Business teams can launch the consultant live in just a few hours. |
| Hybrid Logic | Full flexibility through combination of AI and fixed rules. |
